Privacy Policy
Last updated: February 24, 2026
SSvid ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the SSvid desktop application ("Application") and our website at ssvid.app ("Website").
1. Information We Collect
1.1 Information You Provide
- Account information: When you purchase a subscription, we collect your email address and payment information. Payment is processed by Stripe or cryptocurrency payment processors — we never store your full credit card number.
- Support requests: If you contact us for support, we collect the information you provide in your message (e.g., email address, description of the issue).
1.2 Information Collected Automatically
- Update checks: The Application periodically contacts our server to check for updates. This request includes your Application version and operating system. No personal data is transmitted.
- Website analytics: Our Website may collect anonymized usage data (page views, referral source, browser type) to improve the site. We do not use tracking cookies for advertising.
1.3 Information We Do NOT Collect
- We do not collect, transmit, or store the URLs you download from.
- We do not collect your download history, file names, or media content.
- We do not track your usage patterns within the Application.
- We do not access or transmit your platform login cookies. Cookies are stored locally in your operating system's secure storage (macOS Keychain, Windows Credential Manager, or Linux libsecret).
2. How We Use Your Information
We use the information we collect to:
- Process and manage your subscription payments.
- Deliver Application updates and security patches.
- Respond to your support inquiries.
- Improve our Website and Application.
- Comply with legal obligations.
3. Data Storage and Security
3.1 Local Data
All Application data is stored locally on your device:
- Download database: SQLite database in your application data directory.
- Platform cookies: Encrypted in your OS keychain (macOS Keychain, Windows Credential Manager, Linux libsecret).
- Application settings: Local SharedPreferences storage.
- Downloaded files: Saved to the directory you choose.
3.2 Server-Side Data
Subscription and payment data is processed by our payment providers (Stripe, cryptocurrency processors). We store only the minimum data necessary to manage your subscription (email, subscription status, payment transaction ID).
3.3 Security Measures
We employ industry-standard security measures including HTTPS encryption for all server communications, platform-native encryption for sensitive local data, and secure payment processing through PCI-compliant providers.
4. Third-Party Services
We use the following third-party services:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Retention
- Local data: Retained on your device until you uninstall the Application or manually delete it.
- Subscription data: Retained for the duration of your subscription and for up to 12 months after cancellation for accounting purposes.
- Support correspondence: Retained for up to 24 months to provide ongoing support.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Portability: Request your data in a machine-readable format.
- Withdraw consent: Withdraw consent for data processing at any time.
To exercise these rights, contact us at [email protected].
7. Children's Privacy
SSvid is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. International Users
SSvid is available globally. If you are located in the European Economic Area (EEA) or other regions with data protection laws, you have additional rights under GDPR or equivalent legislation. We process your data based on the legal basis of contract performance (subscription services), legitimate interest (Application updates), or your consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the Application's update mechanism or by posting a notice on our Website. Your continued use of SSvid after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: